Susan directs AARP’s Public Policy Institute, the focal point for state, federal, and international policy research. She also serves as Chief Strategist for the Center to Champion Nursing in America. She is a nationally recognized expert in health and long-term care, with extensive experience in conducting, directing, and translating research to promote policy change. Previously, she served as Co-Director of Rutgers Center for State Health Policy, directing national initiatives to help people with disabilities live at home. She served three governors as Deputy Commissioner of the NJ Department of Health and Senior Services. Her research and policy expertise include the health care workforce, caregiving, consumer choice, community care options, and quality. A former faculty member at Rutgers College of Nursing, she is an American Academy of Nursing fellow. She holds a master’s degree from the University of Cincinnati and a Ph.D. from Rutgers University.