The Social Security Administration’s (SSA) new policy requiring in-person or online identity verification will impose significant burdens on family caregivers of older adults and people with disabilities. Caregivers may encounter substantial delays while navigating a system set to close 47 field offices in the coming years.
With the removal of the phone option, these changes could lead to individuals losing their Social Security benefits due to confusion with the new process. This policy also creates extra difficulties for those caring for individuals with mobility issues or limited digital access, potentially delaying essential benefits when caregivers are already juggling complex responsibilities.
Social Security is a crucial lifeline for millions of Americans who have earned and deserve their benefits. Many depend on this income for essentials like food and rent. This new policy will place undue stress and financial burden on millions of families and their caregivers.
